This Pre-Order Policy outlines how pre-orders operate at GK Vault Collections, including production timelines, payment structures, balance payments, fulfillment processes, and customer responsibilities.

By placing an order on our website, you confirm that you understand and agree to the terms described in this policy.

Pre-Order Definition

Most products on GK Vault Collections are offered as pre-orders. A pre-order means the product is not immediately available in stock and will be produced or allocated after orders are placed.

• Items are produced by independent studios and manufacturers
• Production begins based on confirmed orders
• Availability depends on studio capacity and production schedules

Production & Studio Timelines

Production timelines are determined by studios, manufacturers, and supply chains. These timelines may vary due to production volume, material sourcing, quality control, and logistics conditions.

• Estimated shipping dates are projections, not guarantees
• Delays are common in the collectible production industry
• Final schedules are based on official studio updates

Pricing & Shipping Costs

Pre-order product prices do not include shipping fees unless clearly stated. Shipping costs are calculated separately at checkout.

• Product price and shipping fees are separate charges
• Shipping costs depend on destination and carrier rates
• Promotional shipping offers follow campaign rules

Payment Structure

GK Vault Collections supports multiple payment models for pre-orders:

• Full Payment Pre-Order: Customers pay the full product price at checkout.
• Deposit + Balance Pre-Order: Customers pay a deposit first and complete the remaining balance when notified.

Balance Payment Policy

• Balance payment notifications are sent via SMS and/or email
• Customers must complete balance payments within 7 days of notification
• Failure to complete payment may result in order cancellation
• Deposits are non-refundable if balance payment is not completed on time

Order Changes & Cancellation

• Orders cannot be modified once production has started
• Cancellations are limited due to production commitments
• Pre-orders are generally non-refundable after production begins

Fulfillment & Delivery

• Orders are shipped after production and quality inspection
• Shipping carriers are selected based on destination and service level
• Tracking information is provided once the order is shipped

Product Representation

• Prototype images are for reference only
• Final products may vary slightly in color, texture, or detailing
• Handcrafted collectible items may contain natural variations

Customer Responsibility

• Customers must provide accurate contact and shipping information
• Failure to respond to balance notifications may result in deposit forfeiture
• Placing an order indicates acceptance of all site policies

Support & Contact

For any questions regarding pre-orders, payments, or fulfillment, please contact us:

gkvaultcollections@gmail.com
gkvaultcollections@outlook.com

By placing an order on GK Vault Collections, you confirm that you have read, understood, and agreed to this Pre-Order Policy and all related site policies.